YEEFIXX TOOLS AND PARTS SUPPLY YeeFixxTools & Parts Supply

Frequently asked questions

Answers to the questions we hear most. If yours is not here, WhatsApp us.

I want to buy. What should I do?

Follow the ordering steps below, or send us the product name on WhatsApp. Several payment methods are available.

I have placed an order. When will it ship?

We ship as quickly as possible, within 24 hours. If there is any issue or delay, WhatsApp us and we will check on it.

What if I am not satisfied with the product quality?

Chat with customer service. You can return the product for a refund within 30 days as long as the box and accessories are complete and the product is in good condition.

Where is the shop?

We are in Bera, Pahang, and we supply the whole of Malaysia.

Which areas does the business cover?

All of Malaysia. For orders from other countries, chat with us and we will work something out.

How do I become a dealer?

Go to the Join Our Business page, fill in the form and wait for customer service to contact you. We use your details to offer you the best deal.

How do I return an item?

1. Chat with customer service. 2. Ship the item back to the address we give you. 3. Wait for the item to arrive and be checked. 4. The refund is processed within 2 to 14 days.

How do I become an affiliate?

Fill in the Join Our Business form and send us your details, or chat with customer service.

I want to learn technical knowledge. Where do I start?

Follow our social media pages, linked at the top and bottom of this site. We post updates regularly.

How can I get a lower price?

Log in as a member and keep purchasing to level up. Higher levels buy at lower prices.

How do I change the language?

Use the EN, BM and 中文 switch at the top of every page.

How to order

Ordering from YeeFixx online is straightforward. These are the steps from browsing to delivery.

  1. 1

    Browse and choose

    Browse by category or search, and open the product you need.

  2. 2

    Add to cart

    Add the items to your shopping cart.

  3. 3

    Checkout

    When you are ready to pay, proceed to the checkout page.

  4. 4

    Fill in order details

    Create an account or check out as a guest, then fill in your details and confirm the order.

  5. 5

    Choose a payment method

    Pick your preferred method and complete payment within 24 hours, or the items may be released.

  6. 6

    Payment confirmation

    Once payment is complete you receive an order confirmation by email.

  7. 7

    Shipping

    We process and ship your order as soon as possible. Watch for your parcel.

Payment methods

  • Online banking or online transfer

    Transfer the amount to our bank account and upload the receipt on the website.

  • Bold Pay

    Pay with online banking, e-wallets, credit cards and more.

Notes

  • We begin processing your order when payment is received, and an email is sent to confirm the order.
  • You can check order status and track parcels under My Orders after logging in.
  • Payment confirmation and validation are required for certain methods such as cash deposit, online bank transfer and e-wallet.

Still have a question?

WhatsApp the line for your language and we will help.